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All Courses

Taxi Driving 101
Taxi Driving 101
Kickstart your journey to becoming a standout Luxe Carz driver with our foundational Taxi Driving 101 course. You’ll master the essentials—from smooth vehicle handling and defensive driving techniques to efficient route planning and real‑time traffic navigation. Designed for new and experienced drivers alike, this course builds your confidence behind the wheel, sharpens your hazard perception skills, and equips you with the legal know‑how required by UK licensing. Register now to transform your driving into a professional, safe and customer‑focused experience.
Basic
Vehicle Cleaning & Sanitation
Vehicle Cleaning & Sanitation
Elevate the Luxe Carz experience by ensuring every ride feels as fresh as the first. In this hands‑on course, you’ll learn industry‑best deep‑clean techniques for upholstery, carpets and hard surfaces, master daily wipe‑down checklists for all high‑touch zones, and become proficient with approved disinfectants and safe chemical handling. You’ll also cover proper waste management protocols and cabin scent maintenance. By the end, your vehicle will not only look immaculate but will uphold the highest hygiene standards—giving every passenger confidence in your professionalism.
Basic
Professional Appearance & Conduct
Professional Appearance & Conduct
Make a lasting first impression before you even start the engine. This module guides you through Luxe Carz uniform standards, personal grooming essentials and branding guidelines to present yourself impeccably. You’ll practice confident body language, polished verbal communication and active listening skills, and learn proven strategies for de‑escalating challenging scenarios. Combining etiquette with empathy, you’ll emerge as a trusted ambassador for Luxe Carz—where every interaction reflects our commitment to respect and excellence.
Basic
Customer Service Excellence
Customer Service Excellence
Delight your passengers at every turn with service that goes above and beyond. From warm greetings and seamless meet‑and‑greet protocols to expert assistance for elderly or disabled clients, this course equips you with the skills to anticipate needs and exceed expectations. You’ll master secure luggage handling, clear fare explanations and proactive problem resolution, plus techniques for collecting and responding to real‑time feedback. Graduate ready to transform every journey into a five‑star experience.
Basic
Health, Safety & Well‑Being
Health, Safety & Well‑Being
Protect yourself and your passengers with a solid foundation in health and safety. You’ll conduct daily vehicle inspections, accurately report defects and learn fatigue‑management best practices to stay alert on every shift. Covering first‑aid basics, personal security measures—like safe cash handling and lone‑worker strategies—and emergency procedures, this course ensures you’re prepared for any situation. Prioritize well‑being on and off the road while maintaining the highest safety standards.
Basic
Local Knowledge & Navigation
Local Knowledge & Navigation
Become Telford & Wrekin's navigation expert and give your clients journeys tailored to their needs. This immersive course covers key landmarks, hotels, business parks, airports and stations, plus event‑driven traffic patterns and parking zones. You’ll learn when to trust your local insight over GPS, how to manage roadworks and diversions, and techniques for efficient multi‑stop routing. Finish with the confidence to chart the fastest, smoothest paths across the region—every time.
Basic
Financial Management for Drivers
Financial Management for Drivers
Learn how to track income, manage expenses and maximize take‑home pay with simple ledgers, mobile apps and best practices for self‑employed record‑keeping.
Intermediate
Budgeting & Tax Essentials
Budgeting & Tax Essentials
Master budgeting techniques, VAT registration thresholds, allowable expenses and quarterly tax‑return preparation so you keep HMRC happy—and more cash in your pocket.
Intermediate
Digital Tools & IT Fundamentals
Digital Tools & IT Fundamentals
Get comfortable with smartphones, in‑car tablets and key apps (navigation, bookings, banking) plus basic troubleshooting to stay connected and efficient on the road.
Basic
From Driver to Entrepreneur: Company Formation
From Driver to Entrepreneur: Company Formation
Step‑by‑step guidance on registering as a sole trader or limited company, understanding liability, drafting a simple business plan and opening a business bank account.
Intermediate
Marketing & Branding Your Service
Marketing & Branding Your Service
Build your personal brand online: set up a driver profile, collect testimonials, leverage social media and partner with local businesses to drive repeat bookings.
Basic
Customer Relationship & Upselling
Customer Relationship & Upselling
Techniques to read passenger needs, suggest value‑adds (e.g. packaged airport runs), handle complaints gracefully and turn one‑off rides into loyal customers.
Basic
Insurance, Compliance & Your Rights
Insurance, Compliance & Your Rights
Overview of driver insurance types, public liability cover, licence renewal cycles and where to find support if you face unfair treatment or inspection challenges.
Basic